Are you in need of computer support, troubleshooting, help with installation of a device or application, or personable training?
Are you not looking forward to calling those big computer stores with
their big prices, or crossing your fingers that the "expert" neighbor
down the street will not break something further with untrained
guesswork?
Are you in need of help with an out of the ordinary computer/web related
task that is just too time consuming or no one around wants to tackle?
Do you want to support a non-corporate local entrepreneur who's primary drive is helping his fellow community?
If so, Look no further!
I would love to offer you my extensive experience and problem solving
skillset to get the job done well at a very reasonable price.
About Me:
- Computer repair technician both professional and self-employed since 1999. A+ Certified
- Former qualified employee of well known, fast paced internet call
center for remote repairs; was trained to complete most tickets in under
45 minutes
- Savvy with the workings and terminology of the broad spectrum of today's technology
- Comfortable with both housecalls and business environments
- Exceptional problem solving ability to figure out even the toughest, most complicated issues
- Dedicated, detail oriented mindset able to thoroughly complete tasks
- Able to speak in basic terms to effectively communicate
- Sees the bigger picture and accounts for future needs, preventative maintenance
- No problems getting dirty or mechanical
- Friendly, down to earth, common-man attitude
- Clean, tidy, quiet, nonsmoker
- Respectful of others' property, trustworthy; great people skills
- Jack-of-all-trades, able to do more than just computer-related work
(install a computer AND build a shelf for it, run new wires, outlets,
etc.!)
- Willing to go the extra mile to bring harmony to your high tech world!
**What I can do for you:***
Hardware Install/Replacement/Diag, Case/Fan Cleaning, Software
Install/Repair/Cleanup, any issues with Windows 98/2K/NT/XP/Vista/7/8
Set up/repair small networks and internet connectivity - ethernet and wireless
Data backup (CD/DVD/HDD, on your media) or data transfer/drive cloning, secure data wiping
Tune up "slow" systems, get all updates for software and drivers, install security add-ons in browsers
Remove viruses/malware/ransomware/adware and help train you on how to prevent reinfection
Optimize hidden settings to fully utilize your broadband connection's bandwidth; install ad and cookie blockers
Configure user accounts to divide access between multiple users, create a locked down public use account
Complete system builds, new Operating System install, wipe and reload OS, rehab or recycle older systems
Install + configure home entertainment systems/TV's, small electronics/screen repairs, even fried circuitboard component repairs
Laptop component level repairs or upgrading parts
Android smartphone assistance (including remote control t-shooting or training)
Purchasing recommendations, price/deal research; sales research (eBay etc.)
Internet research on anything
Website/server updates and coding, blog/email/social sites/online account issue resolution
Call customer support centers for you for warranties, RMA, ordering, get straight answers
Make tech support/repair calls to your phone company for you for DSL issues
Training sessions for hardware, software, privacy/security, household electronics/gadgets, do-it-yourself maintenance
Detect undiscovered problems to help prevent future issues
Schedule later appointments for tuneups, functionality tweaks, customization, training
LOTS MORE! Practically anything techy or hands-on; I speak Geek!
However: I do Not work on Apple/Mac hardware products (Apple software on
a PC is okay), and very limited work on Linux or servers.
How my service works:
- Currently based in the Cleveland Heights area, I'm able to serve all
residents and businesses in a 30+ mile radius. Or, anywhere in the world
for issues I can handle through remote desktop.
- Eco-conscious: I can come to your location for on-site service; use
remote desktop control (if hardware+net working) or help over the phone;
drop-off computer/device at my residence on your way through; meet at a
mid-way point.
- Appointment timing is very flexible; I will do my best to work with your schedule. Late night is okay!
- When on-site, I am Ok with children and pets, and I am very quiet as I work.
- I listen and work with you for what needs done, offering recommendations, but will not sell you on anything you do not need.
- I'm willing to not take on more than I can handle; I will advise on cost effective alternatives and offer research.
Rates:
- If you do not have a specific line of action to resolve issues, I provide FREE DIAGNOSTICS time!
- I review the work to be done, and give FLAT RATE estimates, no matter how much time I may actually take.
- I can work with you on the rates to match your budget and competitive offers.
- I will even discount my final bill if the job was easier than expected.
- If you cannot afford the estimate now, no problem! I can make an
appointment for when you are ready, or skip some parts of the job that
can wait and reduce the estimate.
- I offer a 10% discount on your next service if you refer a friend to me (after I complete their job)!
-Typical per hour rate for comparison is minimum $25/hour
Terms:
Free diag, free quotes. Travel not free if I come to you.
Travel charge is very small, varies with method of transportation I use
and distance. No charge for drop-off, remote/phone work, my local towns
within a few miles.
I work until completion. If I need to make multiple trips due to my own schedule or such, that's on me.
I am able to make limited purchases of needed parts either online or at a
store - funding is your responsibility. Reimbursement required for
travel/time costs.
Payment required *in full* on completion of tasks. I will take an early
partial deposit and then the remaining balance at job end.
If estimate is refused or I am not able to do the job, only my travel charge will apply (if applicable).
I accept: cash; coinage/metals; local checks; money order; credit
cards/transfers thru Paypal or in-person PayPal Here swiping; *I may
accept barter* for the right item!
Business card available to keep for future appointments + contact info; more available on request for giving out/referrals.
I also do handyman/laborer work (electrical, plumbing, appliances, automotive, landscaping, organization, etc).
